Terms & Conditions

Introduction

Welcome to Bonmwa Tech Solutions ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website or services.

These Terms apply to all visitors, users, and others who access or use our website and services.

Acceptance of Terms

By using our website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use our website. We recommend that you print a copy of these Terms for future reference.

Our Services

Bonmwa Tech Solutions provides IT consulting services including but not limited to:

IT Consultancy and Strategic Planning
Networking Solutions and Infrastructure
Research and Data Analysis
Web Development and Design
Mobile Application Development
CCTV Installation and Security Systems

We reserve the right to modify, suspend, or discontinue any service at any time without notice.

User Responsibilities

When using our website or services, you agree to:

Provide accurate and complete information when requested
Maintain the confidentiality of your account credentials
Notify us immediately of any unauthorized use of your account
Comply with all applicable laws and regulations
Not interfere with or disrupt our website or servers
Not attempt to gain unauthorized access to any portion of our website

Prohibited Activities

You are prohibited from using our website or services for any unlawful purpose or to engage in any activity that:

Violates any applicable laws or regulations
Infringes upon the rights of others
Transmits viruses or malicious code
Attempts to gain unauthorized access to our systems
Interferes with the proper functioning of our website
Harasses, abuses, or harms another person
Impersonates any person or entity

Intellectual Property

All content on this website, including text, graphics, logos, images, software, and other materials, is the property of Bonmwa Tech Solutions or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any content from our website without our prior written permission.

Payment Terms

If you purchase services from us, you agree to pay all fees and charges associated with your purchase. Payment terms will be specified in your service agreement or invoice.

Fees are quoted in the currency specified in your agreement
Payment is due within the timeframe specified on your invoice
Late payments may incur interest charges
We reserve the right to suspend services for non-payment

Cancellation and Refund Policy

Our cancellation and refund policy varies depending on the service:

Consulting Services: Cancellations within 24 hours of scheduled consultation receive full refund
Project-Based Services: Refunds are determined based on work completed
Monthly Subscriptions: Can be canceled at any time, no refunds for partial months

For specific cancellation and refund details, please refer to your service agreement or contact us directly.

Limitation of Liability

To the fullest extent permitted by law, Bonmwa Tech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use or inability to use our website or services
Any unauthorized access to or use of our servers
Any interruption or cessation of transmission to or from our website
Any bugs, viruses, or other harmful code transmitted through our website

Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

Indemnification

You agree to indemnify, defend, and hold harmless Bonmwa Tech Solutions, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses arising from your use of our website or services, your violation of these Terms, or your violation of any rights of another.

Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use our website and services will immediately cease.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Republic of Kenya, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Nairobi, Kenya.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our website and services.

Severability

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Entire Agreement

These Terms constitute the entire agreement between us regarding our website and services and supersede and replace any prior agreements we might have had between us regarding the website and services.